🚚 Shipping & Return Policy – Kashmir Foods

At Kashmir Foods, we want your shopping experience to be as smooth and satisfying as the products we deliver. Every order is packed with care and shipped safely from our store in Kashmir to your doorstep — anywhere across India.

🕒 Shipping & Delivery

We usually process and dispatch all orders within 1–3 working days after confirmation.
Delivery time depends on your location — most orders arrive within 4–8 business days across India.
Once shipped, you’ll receive a tracking link or SMS/email update so you can follow your parcel easily.
During festivals, holidays, or extreme weather, delivery may take a little longer — but we’ll always keep you informed.

We partner only with trusted courier services to ensure your package reaches safely and on time.

📦 Packaging

Your order is packed with care using food-safe, eco-friendly materials to ensure freshness and prevent damage during transit.
If you ever receive a damaged or tampered parcel, please refuse delivery and contact us immediately — we’ll sort it out for you.

🔁 Return & Replacement Policy

We want you to love what you buy from us. If there’s ever an issue, we’re here to help.

You can request a return or replacement if:

You received a damaged, leaked, or wrong product.
The item is expired or not as described on the website.

Please raise the request within 48 hours of delivery by contacting our support team.
Once verified, we’ll arrange a replacement or refund depending on the situation.

For hygiene and safety reasons, we cannot accept returns of opened or used food items unless they are defective or incorrect.

💰 Refund Process

Refunds (if applicable) will be processed to your original payment method within 5–7 business days after we receive and verify the returned item.
For COD orders, refunds are made via bank transfer after confirmation.

We’ll stay in touch through every step — so you’ll always know what’s happening with your request.

📩 Need Help?

Our support team is always ready to assist you.

📞 Customer Care: +91-9419265320
📧 Email: support@kashmirfoods.in

We truly appreciate your trust in Kashmir Foods and promise to keep delivering the authentic taste of Kashmir — safely, honestly, and on time.

🌿 Kashmir Foods – Taste. Trust. Tradition.

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